Privacy Policy
At Blastin& Lastin, your privacy and property security are paramount. This Privacy Policy details how we collect, protect, and handle your information across our exterior cleaning service platform.
Our Commitment to You
Blastin& Lastin ("we", "us", or "our") operates exterior pressure washing, soft washing, and maintenance services across the Greater Houston area. We never sell your personal data, phone numbers, or residential property details to third-party marketers or broker lists.
1. Information We Collect
We collect personal information that you voluntarily provide to us when registering an account, submitting quote requests, communicating with our support team, or authorizing exterior cleaning work.
A. Contact & Personal Details
Full name, billing and physical property address, primary phone number, and email address used for project dispatch and quote updates.
B. Property & Service Specifications
Square footage estimates, surface types (brick, vinyl, roof shingles, concrete), job photos uploaded for quote estimation, and access notes (gate codes, water spigot access).
C. Digital Signatures & Telemetry
Captured electronic signatures for service agreement compliance, timestamp records, browser user-agent, and IP address for legally binding E-SIGN authorization.
2. How We Use Your Information
We utilize your personal information strictly for legitimate commercial operations related to property cleaning services:
- Generating accurate cost estimates and dispatching field technician crews.
- Sending SMS and email notifications regarding schedule confirmations, arrival windows, and completion photos.
- Processing automated authorization holds and final payments via card networks.
- Managing customer reviews, satisfaction ratings, and warranty follow-ups.
- Complying with municipal regulations, EPA Clean Water Act records, and liability insurance claims.
3. Payment Card & Stripe Security
All financial transactions and credit card holds are processed directly through Stripe, Inc., a PCI-DSS Level 1 certified payment processor.
4. Information Sharing & Third Parties
We do not sell, rent, or trade your personal information. We share data only with necessary service providers essential to executing your job:
6. Data Retention & Security Measures
We enforce SSL/TLS encryption across all site pages and API communications. Service logs, digital signatures, and invoice history are stored securely in accordance with US accounting laws and insurance record retention mandates (typically 7 years).
7. Your State & US Privacy Rights
Depending on your jurisdiction (including rights under US state privacy frameworks such as CCPA/CPRA), you have the right to:
- Request access to or a copy of the personal information we hold about you.
- Request deletion of non-essential profile details or property records.
- Opt-out of any marketing emails or maintenance alerts at any time via the unsubscribe link.
8. Children's Privacy
Our services are strictly directed to property owners and adults aged 18 and older. We do not knowingly solicit or collect information from children under the age of 13.
9. Privacy Inquiries & Contact Info
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact our administrative team: